2021 ATM and Self-service Software Trends and Analysis

For the 14th consecutive year, ATM Marketplace and KAL ATM Software have partnered to publish the ATM industry's most influential and insightful annual guide, "ATM and Self-service Software Trends and Analysis."

After nearly two years of grappling with COVID-19, about the only thing that feels certain is that the world will continue to face uncertainty for the foreseeable future. It's obvious that most sectors – including education, health care, and tourism – will need to make changes to meet the challenges of the post-pandemic economy. Self-service banking is no exception.

In this one-hour webinar, host Marylin Bell, KAL's head of marketing, looks at the findings of the report, which focused on global trends shaping the future of ATM and omnichannel banking, including:

• The impact of COVID-19 pushing more individuals to use digital payments
• Finding the right mix of channels and services, including contactless transactions, remote teller assist/video and mobile phone integration.
• Recurring issues around Windows operating system upgrades and other OS alternatives

Marylin Bell
Head of Marketing
KAL ATM Software

With extensive experience in the information technology industry, Marylin has over 18 years' comprehensive track record in directing commercially successful marketing and communications strategies.