Trending Articles

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Steak ‘n Shake installs facial recognition at self-ordering kiosks

Payments Dive

The chain first tested the technology that lets customers pay using their face in October, and began deploying it in January.

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57 questions financial institutions should ask about AI

BankInovation

AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?

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Gen Z clings to new payment tools

Payments Dive

Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results.

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How To Let Borrowers Choose the Wrong Loan Structure

South State Correspondent

We estimate that the average contractual loan commitment for term credit at community banks has decreased from just under five years in 2022 to just under three years currently. The primary reason for this shift is not a change in borrowers’ business models or banks’ preference for repricing term loans, but rather, borrowers’ decision to seek short-term financing in anticipation of the Federal Reserve embarking on an interest rate cutting cycle.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Bank Customer Experience Podcast: How to pull off a successful branch renovation

ATM Marketplace

For the premiere episode of the Bank Customer Experience podcast, Bradley Cooper, editor of ATM Marketplace interviewed Jean-Pierre Lacroix, founder and president of design firm Shikatani Lacroix Design, to learn more about how banks can discover the secret ingredients of branches to deliver the best return-on-experience for customers.

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Visa, Mastercard CEOs throw hearing off track

Payments Dive

Senate Judiciary Committee Chairman Dick Durbin postponed a plan to call credit card chieftains on the capitol carpet at a Tuesday hearing, but he’s still aiming to get them to Washington.

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9 ways AI is transforming the payments industry

American Banker

Companies are taking vastly different approaches to how they implement generative AI, whether it's to empower employees or to overhaul the way they bring products to market.

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JPMorgan Chase invests in wholesale payments tech

BankInovation

JPMorgan Chase is investing in innovation and technology within its wholesale payments operations amid rising demand for global payments capabilities. The $3.7 trillion bank is leaning into payment systems, Chief Financial Officer Jeremy Barnum said today during the bank’s first-quarter earnings call.

Payments 112
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I’m a victim of scammers. But Revolut says ‘no’ to a refund

TheGuardian

The company seems to hold me entirely responsible for the fact £40,000 was stolen I desperately need help after ­falling victim to a scam resulting in my Revolut business account being emptied of £40,000. The company is refusing a refund. It happened in February while I was staying up a mountain in Italy with no internet and a poor mobile phone signal.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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From Frustration to Fulfillment, A Kaizen Story

Realwired Appraisal Management Blog

Steve is a Chief Appraiser of a $40B bank in the Southeast. He deals with FDIC audits, ROVs and gets pinged by his RMs. He’s got a lot on his plate – strategic planning, quality control, vendor management, risk management and stakeholder communication within the appraisal department.

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The CFPB's proposed data sharing rule: How banking insiders are reacting

American Banker

The agency's new proposal has been a long time coming, and it could reshape how consumers interact with their personal financial data.

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Podcast: Cloud migration ‘a must’ for FIs

BankInovation

Financial institutions are prioritizing cloud migration as cost reduction and innovation continue to be top of mind. “We definitely see cloud migration as a must,” Rodrigo Silva, regional director for the Americas at Temenos, tells Bank Automation News on this episode of “The Buzz” podcast.

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At last G20 is showing how to finance an assault on poverty | Larry Elliott

TheGuardian

Brazilian president Lula’s proposals have the backing of the World Bank. Now we need action All things considered, the world’s richest countries have emerged from the global pandemic in better shape than they could have imagined when Covid-19 first appeared just over four years ago. To be sure, the impact of lockdown and its aftermath has been painful, but the effects on poor countries have been far more severe.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Podcast: Tackling big goals for Financial Literacy Month

ABA Community Banking

For Financial Literacy Month in April, the ABA Banking Journal Podcast features a conversation on how banks are engaging their communities with financial education. The post Podcast: Tackling big goals for Financial Literacy Month appeared first on ABA Banking Journal.

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US, Europe lock arms on payments regulation

Payments Dive

U.S. and European regulators have joined forces to monitor digital payment concerns, including those related to buy now, pay later financing and big tech market participation.

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Even before Fed cuts rates, banks trim what they pay for deposits

American Banker

Some online banks that offer high-yield savings accounts are making those products a little less high-yielding. Banks are also shortening the duration of new CDs, hoping that anticipated rate cuts by the Fed will enable them to start paying less to consumers.

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Truist parts ways with another CIO

BankInovation

The shakeup at Truist Financial continues. Truist Financial Chief Information Officer Scott Case has left the Charlotte, N.C.-based bank, a source close to the matter told Bank Automation News. Case took on the role of CIO at Truist in December 2019, according to his LinkedIn profile. He joined Truist through the SunTrust–BB&T merger.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Cognizant partners with Shopify and Google Cloud

The Paypers

US-based professional services company Cognizant has announced its strategic partnership with Shopify and Google Cloud , aiming to advance digitalisation for global retailers.

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Self-service kiosks: Unlocking benefits for banking

ATM Marketplace

Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?

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Digital wallets must take hold in B2B

Payments Dive

“Digital wallets, once primarily associated with consumer transactions, have now firmly established their presence in the B2B realm,” writes a Mastercard manager.

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Small and midsize business optimism bodes well for credit quality

American Banker

A solid majority of decision-makers at these companies expect to expand their workforces again this year, a Citizens Financial survey found. Loan losses are normally low in eras of economic expansion.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Citi focuses on streamlining, automation in Q1

BankInovation

Citigroup is focused on simplifying its infrastructure and overall technology through automation and cloud migration as it upped tech spend 6% year over year to $2.2 billion in the first quarter.

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Notes from This Month in Banking Podcast

Jeff For Banks

I was rustling through papers on my desk to clean it up and not look like a candidate for the Hoarders TV show. In the clutter I found my sloppy copy notes from two podcast interviews. I put them in the shred pile. Then I read them. And rethought about shredding them. There were some valuable nuggets in there. They were uttered in some form by our guests and I thought them so insightful that I wrote them down.

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7 Considerations When Evaluating Your Service Provider

ATM Marketplace

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same level of reliability?

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CFPB, DOJ boost teamwork on cases

Payments Dive

The bureau will refer “potentially criminal conduct,” including “anti-competitive mischief,” to the DOJ for action, CFPB Director Rohit Chopra said Monday.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.